Your
Concierge

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About The Service

The Concierge Service
That Elevates Your Workforce

Unlock Focus. Enhance Productivity. Drive Retention.
YourConcierge enables employees to stay focused and engaged—reducing workplace stress, increasing productivity, and enhancing retention. By solving life’s challenges, we help companies build a workforce that thrives. Personal responsibilities—from childcare and caregiving to relocation and daily logistics—often disrupt employees’ ability to perform at their best. Our expert concierges serve as trusted advisors, removing these burdens so employees can focus on what truly matters.

ONLINE

Virtual Concierge Support

Employees can access expert guidance and tailored solutions via a secure portal, receiving the same high-touch hospitality as in-person consultations.

IN PERSON

Dedicated On-Site Concierge

A professional concierge is embedded in your office, offering personalized, discreet, and immediate support to employees with high-touch hospitality.

How It Works

A Data-Driven Approach

STEP 01

Personalized Employee Support

A trusted, easy-to-use consultation service.
A confidential, third-party concierge service that employees trust—helping them navigate personal challenges before they escalate.
593% utilization increase after in-house concierge implementation.*

*For companies that integrate YourConcierge as an employee benefit with an on-site concierge.

STEP 02

Data-Driven Workforce Insights

Uncover hidden employee needs through real-time analytics.
YourConcierge provides anonymized reports and data analysis, helping companies understand workforce trends and take proactive measures.
In one case, a company of 1,000 employees discovered that 180 employees were caregivers, yet only 30 had been identified by HR.
By providing a real-time pulse on employee well-being, we empower HR teams to make informed decisions that enhance workplace policies and benefits.

STEP 03

Tailored Workplace Solutions

Turn workforce insights into action.
We help companies enhance policies, reduce HR burden, and strengthen workplace culture by translating real employee concerns into meaningful improvements.
・HR Policy Enhancements – Create targeted benefits that address real workforce needs.
・Reducing HR Workload – Our concierge service handles employee life challenges, allowing HR to focus on strategy.
・Strengthening Company Culture – Align leadership vision with employee well-being for a more engaged workforce.
The result? A workplace where employees feel supported, perform better, and stay longer.

Case Studies

Real Employee
Cases We’ve Solved

CASE 01

Working Parent Support

"As a single parent, I need childcare help while working, but I also want to connect with other parents in my situation."
→ Our concierge connected the employee with reliable childcare services and a local support network of working parents.

CASE 02

Multinational Employee Well-Being

"I need mental health counseling in my native language—English—but don’t know where to find a qualified therapist."
→ Our concierge provided a list of English-speaking therapists available within the employee’s preferred location.

CASE 03

Aging Parent Care Planning

"I want to take my elderly mother on an autumn trip but need an accessible destination with minimal walking."
→ Our concierge recommended elder-friendly travel destinations with seamless accessibility and comfort.

Why Companies Choose YourConcierge

Proven Experience, Trusted Support

With over 70,000 successful consultations, we’ve built a trusted reputation for helping employees focus on their work while managing their personal responsibilities.

YourConcierge is more than an employee perk—it’s an essential support system that ensures:

Higher Productivity – Employees focus better when personal stress is reduced.
Stronger Retention – Supporting employees in life’s key moments increases loyalty.
A More Inclusive Workplace – Employees with caregiving, parenting, or relocation challenges feel valued and supported.